Thank you for your interest in ICY COUTURE!

Your satisfaction is our top priority!
If you have a problem with a transaction, just let us know and we will work with you to resolve the issue.

We are trying our best to make you happy and your shopping experience with us as pleasant as possible providing you with higher-end quality product.
If you found a blemish in our work, please return your item to our studio at:
Icy Couture
33671 Blue Lantern st, Unit C
Dana Point, Ca
92629

Returned are accepted within 7 days from the moment you received your item.

Please keep in mind that since your item is custom made per your request, there will be no money refunds only exchanges!

Before you sent your package please call us at 1-310-709-1740, or email to customersupport@icy-couture.com and let us know what seems to be the problem. If you prefer to email, we will make every effort to respond to all customer service inquiries within 1-2 business days